News

Massive Internet Slowdown Across Southeast Asia as AAG submarine cable breaks

Wed, 17 Sep 2014 loading...

There’s bad news if you’re in Southeast Asia today after a key cable responsible for providing internet to the region broke, sending browsing speeds plummeting to a snail’s pace. Some users will experience occasional packet loss and high pings when accessing US-based servers, resulting in exceptionally slow loading times for sites like Facebook, Twitter and other sites with US-based servers. Even messaging apps like WhatsApp will see some slowdown in sending and receiving...

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Minor network issue

Sun, 07 Sep 2014 loading...

We're seeing some minor network issue with our web and database server, you might experience some slowness and possibly timeout when visiting our website or connecting to our VPN server. We're currently looking into the root cause and will rectify the issue as soon as possible. We apologize for any inconvenience this may cause. Incident detected: 23:02Incident resolved: 23:32Incident description: Unclosed stale tcp connectionIncident impact: L2

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Scheduled server maintenance

Sun, 10 Aug 2014 loading...

Please note that there will be a scheduled server maintenance at 12:30PM 10/Aug, details are available as below. Planned start time: 12:30 GMT+8 Planned end time: 14:00 GMT+8 Planned activity: Main server migration including website/API/database server Impact: No access to our website, API authentication service, VPN service. In another word, all of our service will be down during the maintenance time window. However who's already connected to VPN will not be affected Expected outcome:...

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Help us translate FinchVPN into your language

Thu, 24 Jul 2014 loading...

If you would like to help translate FinchVPN into your language, we would love to have you on board!Join us now

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France 02-04 had been replaced with new servers

Thu, 01 May 2014 loading...

3 new servers are now up and running.France 02, France 03, France 04 had been replaced with new servers and they are now up and running.Kindly download new configuration if you're using OpenVPN GUI or if you're using FinchVPN GUI simply close the application and start it again so that the server list will get updated.

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